The medical evacuation process has been designed in a simplified manner allowing you to gain speed and efficiency. It is as follows:

• Step 1: Make contact through all communication channels available to you. (Contact us)

• Step 2: Processing of the medical report

• Step 3: Establishment of a quotation within 24 hours

• Step 4: Acceptance and payment of the quotation

• Step 5: Sending of hospitalization certificate and a detailed program from your arrival at the airport until your departure.

SAMA Customer Relations Department is permanently available 24hours, 7 days a week to answer questions and follow the progress of your file / stay. (Contact us)

On site, our team will accompany you every day to ensure the smooth running of ongoing treatment and provide you the needed support and comfort.